About Us
Our team has been in the computer services industry for over 17 years. We bring these years of experience working as System Engineers, Network Engineers, and Project Managers to you.
Combine this IT experience, with certifications in Microsoft, Novell and Citrix, and business backgrounds including Masters level degrees in Management Information Systems and Business, and this means we deliver a complete IT / Business Support package.
Imagine working with technicians who understand how your business needs are impacted by your computer operations, and can explain all of this in clear language to you.
Mission Statement:
At Ryan Technologies Group, our mission is to provide outstanding computer and network support to our government and small business customers, enabling them to focus on their core strengths, as we achieve success, measured by our long-term customer relationships.
Values
- To do the best possible work at all times, keeping the customer’s needs at the top of the list.
- To respect the time and needs of our customers by arriving on time, prepared for the planned work.
- To keep the customer informed of any changes or difficulties encountered while doing the work, so adjustments can be made that will still fully meet their needs.
- To support team members through knowledge sharing and continual learning to stay on top of ever-changing technologies.
- To support team members in problem solving through checking for sequential trouble-shooting steps and asking questions to help isolate problems.
- To respect each customer’s time by striving for the most efficient, effective solution to problems.